Privacy policy

Last updated: April 2026

This privacy policy (“Privacy Policy”) explains how we collect, use, and disclose personal information from our customers (“Customer”, “you”, or “your”) when you visit our website or use our Tidsregistrering.online product(s) and services (“Services”). By using the Services, you consent to the data practices described in this Privacy Policy. Please note that this Privacy Policy only concerns how we handle information about our Customers. Our Services are designed to help our Customers communicate with their customers. Information about them will therefore be processed and stored by us. In this context, the Customer is the “data controller” or “business”, and PIKUSERU ApS is considered the “data processor” or “service provider”. Our obligations in this regard are not part of this Privacy Policy. If you are an end user or customer of one of our Customers who uses our Services to facilitate their communication with you, and you have questions regarding how your data is collected, stored, or used, please contact the organization that provided your information to us for more information. Our guidelines for what information we collect are simple: We only collect the information we need, we treat it as personal information that must be handled with the highest possible level of confidentiality, and we delete it if or when we no longer need it.

Information We Collect and Purpose

We may collect the following types of information:

  • When visiting our website: When you visit our websites, we collect non-personal information for statistical purposes or to improve our website and services.
  • Personal information: When you register for our Services, we may collect personal information such as your name, email address, billing information, and contact information.
  • Customer Data: As part of your use of the Services, you, your users, or your customers may enter data, files, and information into the system (“Customer Data”). This data is stored on our servers and is processed only for the purpose of providing the Service and related services to you.
  • Usage data: We may collect information about how you interact with the Service, such as log files, IP addresses, browser types, device information, and pages visited.

How We Use Your Information

We use the collected information for the following purposes:

  • Provision of Services: We use your personal information and Customer Data to give you access to our Services and to fulfill your subscription.
  • Customer support: We may use your information to respond to your inquiries, provide technical support, and resolve issues related to the Service.
  • Improvement of Services: We use usage data and customer feedback to improve the functionality and user experience of the Services.
  • Compliance with legislation: In certain cases, we may be required to use and store your personal information in order to comply with legal obligations or to protect our rights and interests.

Data Retention

We will only retain your personal information and Customer Data for as long as necessary to provide the Services to you and to fulfill the purposes described in this Privacy Policy. When the data is no longer necessary, we will delete or anonymize it securely.

Sharing and Disclosure of Data

We will under no circumstances sell, rent, or share your personal information with third parties, except in the following cases:

  • Service providers: We may use third-party service providers to assist with software maintenance, payment processing, data storage, and other necessary services that enable us to provide our Services to you. These providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purposes. For the avoidance of doubt, all third-party service providers that we use and that are based in the United States are actively listed in the Data Privacy Framework program in accordance with the new EU-U.S. Data Privacy Framework.
  • Compliance with legislation: We may disclose your personal information if required by law, or if we believe that such disclosure is necessary to protect our rights, investigate potential violations, or comply with a legal process.

We will not use your name or brand in our marketing materials unless we have your express permission.

Data Security

We take reasonable precautions to protect your personal information and Customer Data against unauthorized access, loss, misuse, alteration, or destruction. Our security measures are both technical and organizational in nature, and these include encryption of data sent via the public internet, encryption of sensitive data stored in our databases, as well as backup procedures. Although all these measures are in place, please understand that this is not a guarantee, as no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, restrict, correct, update, and delete your personal information and Customer Data. If you wish to exercise any of these rights, please contact us using the contact details below. You also have the right to lodge a complaint with the Danish Data Protection Agency regarding the processing of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date. If you have any questions regarding our Privacy Policy, please contact us at info@tidsregistrering.online.

Sub-processors

By consenting to this Privacy Policy, you acknowledge and accept that we use the following sub-processors in the provision of our Services:

  • Simply.com A/S, Højvangen 4, 8660 Skanderborg, Denmark, cloud services, hosting, data center services.

Any changes to the list of sub-processors will be notified to you within a reasonable period before the effective date of the change.